Privacy Policy
Last updated: July 3, 2025
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Sign up for an account (name, email)
- Purchase a product or service (billing and payment info)
- Contact us through support or live chat
- Subscribe to our newsletter
- Respond to surveys or promotions
1.2 Automatically Collected Data
When you visit our website, we may collect:
IP address and location
Browser type and device information
Pages visited and activity patterns
Cookies and tracking data
2. How we us your Information
2.1 Core Uses
- To process payments and deliver products or services
- To manage your account and provide support
- To send order confirmations and transactional emails
- To respond to your inquiries
2.2 Additional Uses
- To improve our platform and user experience
- To analyze traffic and site usage
- To prevent fraud and ensure security
- To meet legal obligations
- To send marketing updates (only with your permission)
2.3 Legal Basis
We use your data based on:
- Contractual necessity
- Legal compliance
- Legitimate business interest
- Your explicit consent
3. Information Sharing
We do not sell or rent your personal data. We may share information with:
3.1 Trusted Service Providers
- Stripe, PayPal (for payments)
- Email delivery services
- Analytics platforms
- CRM and customer support tools
3.2 Legal Disclosure
We may share data if required by law or to:
- Comply with legal processes
- Protect our rights or safety
- Prevent fraud or misuse
4. Data Security
We use strong safeguards to protect your information, including:
- SSL encryption for all data transmission
- Encrypted storage and backups
- Role-based access and password protection
- Routine system checks and updates
- Staff training on data security
No method is 100% secure, but we follow industry best practices to keep your data safe.
5. Your Rights
Depending on your location, you may have rights such as:
5.1 Access & Portability
Request to view the data we store
Receive a copy in a readable format
5.2 Control & Consent
- Correct inaccurate data
- Request deletion
- Restrict how we use your info
- Withdraw consent at any time
To exercise your rights, contact us at [email protected]. We aim to respond within 30 days.
6. Cookies & Tracking
6.1 Types of Cookies
- Essential: For site functionality
- Analytics: To measure performance
- Preferences: To remember your settings
- Marketing: To show relevant ads
6.2 Cookie Management
You can adjust your cookie settings through your browser. Disabling some may affect your experience.
6.3 Third-Party Tools
We use services like Google Analytics and Meta Pixel to improve our content and ads. These tools may collect behavioral data.
7. Contact Us
For privacy concerns or questions, reach us at:
Email: [email protected]
Support Hours: Mon–Fri, 9 AM – 5 PM CST
Response Time: Within 24 hours
Last updated: July 3, 2025
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